I really like the Kraken Pro wine red chair! It looks great and the backrest provides excellent support without needing a cushion. It fits my back perfectly, and the headrest is super comfy. The only downside is the small gap between the backrest and seat, but it's not a big deal for me. Overall, it's a solid and stylish chair!

Bought the Kracken Pro. Received it within a week of purchase. I had high hopes for this chair and I was really excited when I finally got it. Material quality seems to be pretty of good quality. Assembly was pretty straight forward. It feels heavy duty and stable. Castors are quiet and roll smoothly. There were some minor scratches on the cover for the backrest adjustment cover straight out of the box. The seat base is pretty comfortable. The magnetic headrest is nice and soft. Backrest tilt feature is nice. The seat tilt feature is a great feature but I dont like that when it is locked in, it still has a minor degree of tilting still. The movements of the armrests are decent but I have a serious dislike for the armrest pads. I just find them to be very hard/uncomfortable. I feel like my arms slide around on them too easily and tend to slip off frequently. I like the idea of the adjustable lumbar support and the cloth material however I just dont find it to be comfortable. I cant quite put my finger on it as to why. Its almost like the lumbar pad should tilt to conform to my back angle. I have tried to sit on this chair for a total of 6 hours now over 2 x 3 hour sessions and despite making numerous adjustments, I simply cannot seem to be comfortable in the chair. I am constantly shifting my body around hope to find comfort but never find it. The headrest despite being soft seems to leave my neck sore. If this chair was $300, I might expect some of these issues but when you pay $700, I'd expect this chair to be amazing and super comfortable. I feel deceived after watching a bunch of promotional videos saying how amazing this chair is. I have definitely been left feeling disappointed. On top of that, the return policy says that items bought on sale are not eligable for return or exchange. I saw so many neagtive reviews regarding the customer service that I didn't even try to reach out to them. It also says that items the are used are able to be returned/refunded. How can you test the chair and determine if you like it without using it? Now the only option left for me is to try to sell this chair on an online marketplace where I will most likely take a financial loss. I have already told several of my friends who were looking at these chairs to look elsewhere as I am sure they will also be disappointed.

I was hesitant to spend this much on a chair, but it’s been worth every penny. The build quality, comfort, and support make it a great value.

I’ve used a few gaming chairs before, but the KrakenPro stands out. The cushioning and lumbar support make long gaming sessions much more comfortable.

Placed my order yesterday afternoon, and it was shipped out the same night. Packaging was perfect upon arrival, and I love this chair already!

I own both the Athena X and KrakenPro, and while both are great, I prefer the KrakenPro. The lumbar support and armrests feel much more refined. If you have the budget, I highly recommend going for the KrakenPro.

I've had the Noblechair Icon for about 8 years and couldn't find a chair that could replace it. I bought the Corsair TC500 and it was just alright.. So i decided to just hope and pray with little reviews on youtube for this chair and just purchase the chair. Chair arrived.. opened the box and took the parts out and first thing i noticed were the side casing that hides the lever mechanism were broken off during shipping. Contacted support and they were quick to respond and fix my issues. It has been about a week now and havent gotten an email that the part was shipped out yet but I am patient. The chair is really really comfortable. The seat is not hard as a rock and the back support is something else. This is the best chair I have purchased but there is a few things that are just off. For a 600 dollar chair im expecting everything to be almost perfect. I can tell the quality is much better than the Corsair TC500. The chair is heavy and just feels premium. There was a few things though that have been bothering me though which leaning forward the chair makes a creaking sound. The Frog mechanism I wish it were more stiff where I wish it didnt lean back a few inches even though I have it locked.. The space between the cushion and the arm rests is like a whole inch difference apart.. but I think the cushion itself is not evenly flat but one side seems to be higher than the other. The chair is nice though but I wish there was instructions on how to use the lumbar support.

I used to slouch all the time, but this chair naturally encourages me to sit properly. The lumbar support makes a noticeable difference, and I feel less tension in my back at the end of the day.

The chair feels premium, both in terms of materials and appearance. Initially, I thought the lumbar support was loose and might be a defect, so I contacted customer support. Turns out, it’s designed that way for adjustability! After three months of use, I’ve had zero issues—great purchase!

Had a small issue with a missing screw, and support responded quickly and sent a replacement right away. Impressive service!